You can contact the Ombudsman by: Telephoning on 01347-879075 As the Ombudsman only works part time, sometimes she cannot respond to calls immediately but will get back to you as soon as she is able. Emailing to enquiries@waterways-ombudsman.org Or by writing to: PO Box 35 York YO60 6WW Or fill in the form below: Name: Telephone: Email address: Message: