You can contact the Ombudsman by: 

Telephoning on 01925 263970

As the Ombudsman works part time, sometimes she cannot respond to calls immediately but will get back to you as soon as she is able. 

Emailing to enquiries@waterways-ombudsman.org 

Or by writing to: 

The Waterways Ombudsman
PO Box 1340
Warrington
WA4 9TT